Contact Us

Contact us via email:

  • We might have the answer waiting for you! Visit our Ordering and Payment page.
    The SmartLabel on the front of your packing list will get your return back to us for $5.95, we’ll deduct the amount from your refund. Drop your return with your SmartLabel at any USPS location. Your postal carrier can take your return too! See more info. See international info.
    You have 30 days from the date your order shipped to return your items. It’ll take about 2-3 weeks for your return or exchange to be processed. We’ll send you an email the moment we refund you or ship your exchange. See more info. See international info.
    Our community might be able to answer your questions! Check out any of our products for FP Me Pics and Reviews & Fitting.
    Need store locations or store hours? Check out our store locations
    Want to work at Free People? Check out all of our job opportunities
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Contact us by phone:
(800) 309-1500
Contact us by fax:
(800) 436-2618
Contact us by mail:
Free People Direct
30 Industrial Park Blvd.
Trenton, SC 29847, USA
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