help & info
 UK Ordering  Please contact us at 0800 988 7725 between the hours of 7 am and 12 midnight EST to place an order. (This equates to 12 noon-5 am, BST.) All Freepeople.com prices are quoted in U.S. dollars, and your credit card company will calculate the exchange automatically. Some items are not available for export, including all large furniture items. UK Shipping All orders shipped to the UK will be charged a flat shipping fee of $55 and will be shipped via UPS. Orders are generally received within 7-14 business days from the ship date. Any additional duties and taxes assessed by customers are the responsibility of the customer. Orders cannot be shipped via an expedited shipping method, such as Next Day or 2 day. Some items may be unavailable for export. This includes all oversized items, such as furniture. UK Gift Wrap We are unable to gift wrap orders shipping to the UK. UK Returns Please send items back to us at the address below using any trackable shipping method. Once we receive your package, we will promptly process your return. Please be sure that your package is insured and prepaid. Sorry, we cannot accept COD returns Free People Direct: Returns 30 Industrial Park Blvd Trenton, SC29847 USA Your refund will be credited back in US Dollars at the current exchange rate. We apologize but we are unable to process exchanges for orders shipping to the UK. |
