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香港專賣店地址

LAB Concept

Queensway Plaza
93 Queensway,
Hong Kong

金鐘廊
香港,金鐘道九十三號,金鐘廊

Tel (電話): 852-2118 3599
customercare@labconcepthk.com

Sign Up for Emails Be The First To Know!

Stay up to date on the latest Free People style news and offers! And, free shipping for new signups! New email subscribers will receive an instant free shipping offer via email. Please check your junk mail folder if you sign up and don't see it. Sign up now...

Free Shipping on $100+ Every Day!

Because we love you! Free Standard shipping on orders over $100. Applies to all Standard ship methods. We also offer $10 2-Day and $20 Next Day options if you want it faster. More Info

Free Shipping on $100+ USD Every Day!

Because we love you! You've told us shipping your order north of the border should be cheap and easy, and we agree. Our standard service delivers quickly, usually within a week, and orders over $100 USD ship for free! More Info

Free Shipping on $100+ USD Or EXPRESS Shipping for $10 USD

Free Standard Shipping on all orders over $100 USD!

Or, check out our Express Shipping method that delivers within 3-6 working days for a flat fee of $10 USD! More Info

购物满 150 美金,免国际邮费

满 150 美金,全球免邮费,以此答谢大家对品牌的厚爱

Free International Delivery on $150+ USD

Because we love you! Free International Delivery on orders over $150 USD. Duties and taxes due at delivery. More info.

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Frequently Asked Questions

Does it cost extra to shop FreePeople.com from my mobile device?

While FreePeople.com will not charge extra for shopping on our mobile site, there may be standard associated data fees from your service carrier. Check with your carrier for details.

Will I need a FreePeople.com account to shop on the mobile site?

No, you do not need an account to browse the site on your mobile device. To make a purchase, you can sign in to your existing account, create a new account, or check out as a guest.

Will items I put in my shopping cart on a desktop computer be accessible from my mobile device?

Yes. When you add products to your cart from either the mobile site or the standard website, they will transfer when you log onto your account anywhere else.

Can I access my wish list from my mobile device?

Yes, you can log in to your FreePeople.com account from your device to view and edit your existing wish list or create a new one.

Does the Free People mobile site have the same products as the regular Free People site?

Practically all of our products and categories carry over to our mobile site. We do not currently show outfits, but we hope to add that in soon.

Are all my orders trackable on my mobile device?

Yes, you can view and track all orders, mobile and non, from your mobile device. Likewise, any orders placed through our mobile site will be viewable from our regular site.

Will I be automatically logged out of my account on my mobile device?

Yes, after 30 minutes of inactivity, you will be automatically logged out.

What security measures are being taken to protect my information?

When ordering with us, we want our customers to feel confident that their personal information and credit card data is completely safe. On FreePeople.com, we employ 128-bit Secure Sockets Layer (SSL) technology that safely encrypts all of your private information when placing an order, and guarantees it is sent securely into our systems to be processed.

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