International Orders

• International Shipping
• Currency
• Shipping Gift Cards
• International Returns & Exchanges
• Canada Ordering
• Australia Ordering

International Shipping

Canada Shipping Information, Australia Shipping Information

International Flat Rate Shipping: US $35.00

• Any additional duties and taxes assessed by customs are the responsibility of the customer.
• Orders are generally received within 4-7 business days from the ship date. Delivery will be made by your local postal service.
• Orders cannot be shipped via an expedited shipping method, such as Next Day or 2 Day.
• Some items may be unavailable for export. This includes all oversized items, such as furniture.
• Orders shipping to the following countries will ship via United States Postal Service International Priority Mail: Falkland Islands, Gibralta, Greenland, Montenegro, Montserrat, Reunion, St. Helena, St. Pierre and Miquelon, Suriname

FreePeople.com currently ships to:

North America

• United States
• Canada
• Mexico

Africa, Middle East, & India

• Azerbaijan
• Bahrain
• Equatorial Guinea
• India
• Israel
• Jordan
• Kuwait
• Reunion
• Saudi Arabia
• South Africa
• St. Helena

Asia Pacific

• Australia
• Brunei Darussalam
• Cambodia
• China
• French Polynesia
• Hong Kong
• Indonesia
• Japan
• Laos
• Macau
• Malaysia
• Maldives
• New Zealand
• Phillipines
• Republic of China - Taiwan
• Republic of Korea, South
• Singapore
• Thailand
• Viet Nam

Europe

• Albania
• Andorra
• Austria
• Belarus
• Belgium
• Bosnia-Herzegovina
• Bulgaria
• Croatia
• Cyprus
• Czech Republic
• Denmark
• Estonia
• Faero Islands
• Finland
• France
• Germany
• Gibralter
• Greece
• Greenland
• Hungary
• Iceland
• Ireland
• Italy
• Latvia
• Liechtenstein
• Lithuania
• Luxembourg
• Macedonia
• Malta
• Moldova
• Monaco
• Montenegro
• Netherlands
• Norway
• Poland
• Portugal
• Romania
• Russian Federation
• San Marino
• Serbia
• Slovakia
• Slovenia
• Spain
• St. Pierre and Miquelon
• Sweden
• Switzerland
• Turkey
• Ukraine
• United Kingdom

Latin America & The Carribean

• Anguilla
• Antigua and Barbuda
• Argentina
• Aruba
• Bahamas
• Barbados
• Belize
• Bermuda
• Bolivia
• Brazil
• Cayman Islands
• Chile
• Colombia
• Costa Rica
• Dominica
• Dominican Republic
• Ecuador
• El Salvador
• Falkland Islands
• French Guyana
• Grenada
• Guadalupe
• Guatamala
• Guyana
• Hondoras
• Jamaica
• Martinique
• Mexico
• Montserrat
• Netherlands Antilles
• Nicaragua
• Panama
• Paraguay
• Peru
• Saint Kitts and Nevis
• Saint Lucia
• Suriname
• Trinidad and Tobago
• Turks and Caicos Islands
• Uruguay
• Venezuela
• Virgin Islands (British)

Don't see your country? Click here to recommend your country.

Currency

FreePeople.com prices can be displayed in a variety of currencies, but all orders will be transacted in US Dollars by your credit card company upon completion of your purchase, and then converted to your local currency. Non-US Dollar order totals shown during checkout are only estimates of the final amount based on recent currency conversion rates to US Dollars and excludes any taxes, duties, levies or tariffs that may be imposed. Some items are not available for export, including all large furniture items.

Shipping Gift Cards

Gift cards shipping internationally will be mailed via Federal Express International Priority. Please note that gift cards are shipped separately from other items.

International Returns

Please send items back to us at the address below using any trackable shipping method. Once we receive your package, we will promptly process your return. Please be sure that your package is insured and prepaid. Sorry, we cannot accept COD returns.

Free People Direct: Returns
30 Industrial Park Blvd
Trenton, SC 29847
USA

Your refund will be credited back in US Dollars at the current exchange rate.

International Exchanges

We apologize but we are unable to process exchanges for orders shipping internationally. If you have received a defective or incorrect item, please contact customer service.

Canada Ordering

Please complete your order online or contact us at (800) 309-1500.

All Freepeople.com prices are quoted in U.S. dollars, and your credit card company will calculate the exchange automatically. Some items are not available for export, including all large furniture items.

Canada Shipping

We offer two shipping options for orders shipping to Canada:

USPS Priority Mail Canada: US $7.95 (about 4-8 business days)

USPS Express Mail Canada: US $20.00 (about 3-5 business days)

Customers are responsible for paying all duties, taxes and other fees assessed by the Canadian government. Duties on goods can widely vary, depending on the product and the country it was manufactured in. Other charges and duties may also apply, depending on the item. For additional information, please visit the Canada Border Services Agency.

Canada Returns

Please send items back to us at the address below using any trackable shipping method. Once we receive your package, we will promptly process your return or exchange. Please be sure that your package is insured and prepaid. Sorry, we cannot accept COD returns.

Free People Direct: Returns
30 Industrial Park Blvd
Trenton, SC 29847
USA

Your refund will be credited back in US Dollars at the current exchange rate.

Australia Shipping

Standard Shipping to Australia: US $7.95 (6-12 business days)

All Freepeople.com prices are quoted in U.S. dollars, and your credit card company will calculate the exchange automatically. Some items are not available for export, including all large furniture items and Vintage items.

Customers are responsible for paying all duties, taxes and other fees assessed by the Australian government. Duties on goods can widely vary, depending on the product and the country it was manufactured in. Other charges and duties may also apply, depending on the item. For additional information, please visit the Australian Customs and Border Protection Service.

Australia Returns

Please send items back to us at the address below using any trackable shipping method. Once we receive your package, we will promptly process your return or exchange. Please be sure that your package is insured and prepaid. Sorry, we cannot accept COD returns.

Free People Direct: Returns
30 Industrial Park Blvd
Trenton, SC 29847
USA

Your refund will be credited back in US Dollars at the current exchange rate.