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Sign Up for Emails Be The First To Know!

Stay up to date on the latest Free People style news and offers! And, free shipping for new signups! New email subscribers will receive an instant free shipping offer via email. Please check your junk mail folder if you sign up and don't see it. Sign up now...

香港專賣店地址

LAB Concept

Queensway Plaza
93 Queensway,
Hong Kong

金鐘廊
香港,金鐘道九十三號,金鐘廊

Tel (電話): 852-2118 3599
customercare@labconcepthk.com

Sign Up for Emails Be The First To Know!

Stay up to date on the latest Free People style news and offers! And, free shipping for new signups! New email subscribers will receive an instant free shipping offer via email. Please check your junk mail folder if you sign up and don't see it. Sign up now...

Free Shipping on $100+ Every Day!

Because we love you! Free Standard shipping on orders over $100. Applies to all Standard ship methods. We also offer $10 2-Day and $20 Next Day options if you want it faster. More Info

Free Shipping on $100+ USD Every Day!

Because we love you! You've told us shipping your order north of the border should be cheap and easy, and we agree. Our standard service delivers quickly, usually within a week, and orders over $100 USD ship for free! More Info

Free Shipping on $100+ USD Or EXPRESS Shipping for $10 USD

Free Standard Shipping on all orders over $100 USD!

Or, check out our Express Shipping method that delivers within 3-6 working days for a flat fee of $10 USD! More Info

购物满 150 美金,免国际邮费

满 150 美金,全球免邮费,以此答谢大家对品牌的厚爱

Free International Delivery on $150+ USD

Because we love you! Free International Delivery on orders over $150 USD. Duties and taxes due at delivery. More info.

Shipping Information

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Shipping Costs Back to Top

We’re happy to offer Free Standard Shipping on orders over $100 USD (more info)! For orders under $100 USD see shipping costs below.

Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or holidays), however some orders will take 24-48 hours to process. Your order will be shipped via standard shipping unless you select an alternative.

We ship orders to all US states and territories, APO/FPO addresses as well as more than 100 other countries. Click here for international shipping information. Orders shipped to PO boxes, APO/FPO, Alaska, Hawaii and US territories cannot be expedited.

Free Standard Shipping - on orders over $100 USD (more info)

Standard Shipping - $7.95 (5-7 business days)

Express Shipping - $10 (2-3 business days)

Next Day Shipping - $20 (1-2 business days)

If Standard Shipping is selected, your order may ship via USPS or UPS. Some UPS orders may be delivered by the Postal Service. Your Shipping Confirmation Email will tell you which carrier is handling your package and how you can track your package. Express and Overnight Delivery orders placed after 1 PM EST will not ship until the next business day.

Furniture & Oversized Items Back to Top

Oversized home items will ship with a freight delivery service will take 4-6 weeks for delivery. Our freight service will contact you directly to arrange a delivery time. Additional shipping may be added to the standard shipping costs of oversized home items and will indicated in the item description and during at checkout. We regret that shipment to international locations, U.S. territories, Alaska, Hawaii, P.O. boxes, APO/FPO addresses and express ship methods are unavailable for these items.

International Shipping Back to Top

FreePeople.com ships orders to over 100 countries. See our International Shipping section for more info.

Shipping Status Back to Top

You will receive an e-mail informing you that the order has shipped. Information about any backordered or cancelled items will be included in a separate email. You may also view your order online by logging into your account and selecting "Order History."

Free Shipping Info Back to Top

Orders over $100 USD will not be charged the Standard Shipping fee. Offer excludes additional shipping charges for oversized items, as noted on the Product Detail page. Free Shipping applies only to merchandise. Taxes, Duties, Gift Cards and oversized shipping charges do not count toward the Free Shipping total. Free shipping offer valid in the US, Canada, and Australia on Standard Shipping fees.

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