Shipping InformationJump to:
Holiday Shipping Back to Top
The upgrade’s on us! Need your order by December 24th? Choose Standard Shipping by Monday, December 23rd at 10am EST and we’ll get your order to any US domestic address that can accept a UPS delivery. No need to select two day or overnight shipping – we’ll take care of your upgrade so your order arrives in time! See details below for more information.
To ensure delivery by Tuesday, December 24th place your order by:
- Standard Shipping: order by Monday, December 23rd at 10am EST - No need to select two day or overnight shipping – we’ll take care of your upgrade! Your order must be shipped to a US domestic address that can accept a UPS shipment.
- APO/FPO/US Territories: order by Sunday, December 8th at 10am EST
- PO Boxes: order by Wednesday, December 18th at 10am EST
- Two Day Shipping: order by Saturday, December 21st at 10am EST
- Overnight Shipping: order by Monday, December 23rd at 10am EST
- Prepaid Duty: order by Monday, December 16th at 11:59pm EST
- Duty Paid on Delivery: order by Monday, December 16th at 11:59pm EST
- Order by Monday, December 16th at 11:59pm EST
- Please visit us at freepeople.co.uk and place your order by Monday, December 16th at 11pm GMT
All Other International Addresses – see a full list of countries we ship to
- Order by Friday, December 6th at 10am EST
Most orders will ship out within a day of ordering, however some orders may take up to 48 hours to process. We do not ship Saturdays, Sundays, or holidays.
Items ordered together may not be shipped out on the same day, and occasionally, some items are temporarily out-of-stock. You will be alerted to any shipping delay at the time of order. Should there be any other delay associated with your order; you will be notified within 10 days after placing your order.
For orders to arrive by December 24th, orders must be placed before 10am EST on the date corresponding to the chosen delivery method. Orders to addresses that cannot accept a UPS next day delivery are not guaranteed to arrive by December 24th. Delivery by December 24th does not apply in the event of service interruptions or failures caused by events beyond the control of freepeople.com (including, for example, interruptions of our transportation systems or the services provided by our carriers). Please place your order by December 18th for delivery to P.O. boxes, Alaska and Hawaii for delivery by 12/24. Orders to Puerto Rico, US Virgin Islands, Guam, Marshall Islands, Samoa, APOs, and FPOs must be ordered by December 8th and are shipped via United States Postal Service. Express and Overnight delivery options are not available to these locations. While this time frame applies to the majority of our offerings, there are some exceptions. Certain large-scale furniture items, with indicated extended delivery times, are not included.
Shipping Costs Back to Top
We’re happy to offer Free Standard Shipping on orders over $100 USD (more info)! For orders under $100 USD see shipping costs below.
Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or holidays), however some orders will take 24-48 hours to process. Your order will be shipped via standard shipping unless you select an alternative.
We ship orders to all US states and territories, APO/FPO addresses as well as more than 100 other countries. Click here for international shipping information. Orders shipped to PO boxes, APO/FPO, Alaska, Hawaii and US territories cannot be expedited.
Free Standard Shipping - on orders over $100 USD (more info)
Standard Shipping - $7.95 (5-7 business days)
Two Day Delivery - $10 (2-3 business days)
Next Day Delivery - $20 (1-2 business days)
If Standard Shipping is selected, your order may ship via USPS or UPS. Some UPS orders may be delivered by the Postal Service. Your Shipping Confirmation Email will tell you which carrier is handling your package and how you can track your package. Two Day and Overnight Delivery orders placed after 1 PM EST will not ship until the next business day.
Furniture & Oversized Items Back to Top
Oversized home items will ship with a freight delivery service will take 4-6 weeks for delivery. Our freight service will contact you directly to arrange a delivery time. Additional shipping may be added to the standard shipping costs of oversized home items and will indicated in the item description and during at checkout. We regret that shipment to international locations, U.S. territories, Alaska, Hawaii, P.O. boxes, APO/FPO addresses and express ship methods are unavailable for these items.
International Shipping Back to Top
FreePeople.com ships orders to over 100 countries. See our International Shipping section for more info.
Shipping Status Back to Top
You will receive an e-mail informing you that the order has shipped. Information about any backordered or cancelled items will be included in a separate email. You may also view your order online by logging into your account and selecting "Order History."
Free Shipping Info Back to Top
Orders over $100 USD will not be charged the Standard Shipping fee. Offer excludes additional shipping charges for oversized items, as noted on the Product Detail page. Free Shipping applies only to merchandise. Taxes, Duties, Gift Cards and oversized shipping charges do not count toward the Free Shipping total. Free shipping offer valid in the US, Canada, and Australia on Standard Shipping fees.