Shipping Information

Jump to:

Holiday ShippingBack to Top

To ensure delivery by Wednesday, December 24th, locate the country you’re shipping to below and check out the Details and Exceptions info listed below too!

United States:

The upgrade’s on us! Need your order by December 24th? Choose Standard Shipping by Monday, December 22nd by 11:59pm EST and we’ll get your order to any US domestic address that can accept a UPS delivery. See the Holiday Shipping Details and Exceptions section below for more information.

Standard Shipping Order by Monday, December 22nd by 11:59pm EST
PO Boxes/Alaska/Hawaii Order by Friday, December 19th at 10am EST
APO/FPO/US Territories Order by Monday, December 8th at 10am EST

No need to select Express or Overnight at checkout – we’ll take care of your upgrade so your order arrives in time!

Delivery by December 24th does not apply in the event of service interruptions or failures caused by events beyond the control of freepeople.com (including, for example, interruptions of our transportation systems or the services provided by our carriers).

Orders to addresses that cannot accept a UPS next day delivery are not guaranteed to arrive by December 24th. Orders to the following locations are shipped via United States Postal Service: PO Boxes, Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, Marshall Islands, Samoa, APOs, and FPOs. Express and Overnight shipping options are not available to these locations.

Canada:

To ensure delivery by December 24th, choose Standard Shipping – Prepaid Duty Fees or USPS Priority Mail – Duties Due on Delivery by Wednesday, December 17th at 11:59pm EST. See the Holiday Shipping Details and Exceptions section below for more information.

Standard -Prepaid Duty Fees Order by Wednesday, December 17th at 11:59pm EST
USPS Priority Mail -Duties Due on Delivery Order by Wednesday, December 17th at 11:59pm EST

No need to select Express at checkout – we’ll take care of your upgrade so your order arrives in time!

Delivery by December 24th does not apply in the event of service interruptions or failures caused by events beyond the control of freepeople.com (including, for example, interruptions of our transportation systems or the services provided by our carriers).

Australia:

To ensure delivery by December 24th, choose Standard Shipping by Thursday, December 18th at 2:59 pm AEDT/ December 17th at 11:59pm EST. See the Holiday Shipping Details and Exceptions section below for more information.

Standard Shipping Order by Thursday, December 18th at 2:59 pm AEDT

No need to select Express at checkout – we’ll take care of your upgrade so your order arrives in time!

Delivery by December 24th does not apply in the event of service interruptions or failures caused by events beyond the control of freepeople.com (including, for example, interruptions of our transportation systems or the services provided by our carriers).

All Other International Countries:

To ensure delivery by December 24th, choose USPS Express International by Sunday, December 14th at 11:59 pm EST. Click here for the full list of countries we ship to. See the Holiday Shipping Details and Exceptions section below for more information.

USPS Express International Order by Sunday, December 14th at 11:59 pm EST

Delivery by December 24th does not apply in the event of service interruptions or failures caused by events beyond the control of freepeople.com (including, for example, interruptions of our transportation systems or the services provided by our carriers).

UK:

Please visit us at freepeople.co.uk and place your order by Wednesday, December 17th, by 11:59 PM GMT.

UK Standard Order by Wednesday, December 17th, by 11:59 PM GMT

No need to select UK Faster at checkout – we’ll take care of your upgrade so your order arrives in time!

Delivery by December 24th does not apply in the event of service interruptions or failures caused by events beyond the control of freepeople.com (including, for example, interruptions of our transportation systems or the services provided by our carriers).

Holiday Shipping Details and ExceptionsBack to Top

Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or holidays), however some orders will take 24-48 hours to process.

Items ordered together may not ship out on the same day, and occasionally, some items are temporarily out-of-stock. You will be alerted to any shipping delay on the Place Your Order page at the time of ordering. Should there be any other delay associated with your order; you will be notified within 10 days after placing your order.

Delivery by December 24th does not apply in the event of service interruptions or failures caused by events beyond the control of freepeople.com (including, for example, interruptions of our transportation systems or the services provided by our carriers).

While this time frame applies to the majority of our offerings, there are some exceptions. Certain large-scale items with indicated extended delivery times (for example, furniture) are not included.

Orders to addresses that cannot accept a UPS next day delivery are not guaranteed to arrive by December 24th.

Shipping Costs Back to Top

We’re happy to offer Free Standard Shipping on orders over $100 USD (more info)! For orders under $100 USD see shipping costs below.

Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or holidays), however some orders will take 24-48 hours to process. Your order will be shipped via Standard Shipping unless you select an alternative.

We ship orders to all US states and territories, APO/FPO addresses as well as more than 100 other countries. Click here for international shipping information. Orders shipped to PO boxes, APO/FPO, Alaska, Hawaii and US territories cannot be expedited.

Shipping Method Estimated Delivery Time Price
Standard Shipping orders over $100 USD 5-7 business days FREE!!
Standard Shipping orders under $100 USD 5-7 business days $7.95 USD
Express Shipping* 2-3 business days $10 USD
Overnight Shipping* 1-2 business days $20 USD

If Standard Shipping is selected, your order may ship via a variety of carriers. Some UPS orders may be delivered by the Postal Service. Your Shipping Confirmation email will tell you which carrier is handling your package and will provide you with a tracking link.

*Express and Overnight Delivery Shipping - Orders placed after 1 PM EST will not ship until the next business day.

Furniture & Oversized Items Back to Top

Oversized home items will ship with a freight delivery service will take 4-6 weeks for delivery. Our freight service will contact you directly to arrange a delivery time. Additional shipping may be added to the standard shipping costs of oversized home items and will indicated in the item description and during at checkout. We regret that shipment to international locations, U.S. territories, Alaska, Hawaii, P.O. boxes, APO/FPO addresses and express ship methods are unavailable for these items.

International Shipping Back to Top

FreePeople.com ships orders to over 100 countries. See our International Shipping section for more info.

Shipping Status Back to Top

You will receive an e-mail informing you that the order has shipped. Information about any backordered or cancelled items will be included in a separate email. You may also view your order online by logging into your account and selecting "Order History."

Free Shipping Info Back to Top

Orders over $100 USD will not be charged the Standard Shipping fee. Offer excludes additional shipping charges for oversized items, as noted on the Product Detail page. Free Shipping applies only to merchandise. Taxes, Duties, Gift Cards and oversized shipping charges do not count toward the Free Shipping total. Free shipping offer valid in the US, Canada, and Australia on Standard Shipping fees.

Back to Top