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UK Shipping

Easy US $7.95 shipping to the UK (4-7 business days). All orders ship via United States Postal Service International Express Mail. Delivery by local post office.

Order Currency

All Freepeople.com prices are quoted in U.S. dollars, and your credit card company will calculate the exchange automatically. Some items are not available for export, including all large furniture items.

Duties & Taxes

Customers are responsible for paying all duties, taxes and other fees assessed by the UK government. Duties on goods can widely vary, depending on the product and the country it was manufactured in. Other charges and duties may also apply, depending on the item. For additional information, please visit HMRC.

UK Returns

Please send items back to us at the address below using any trackable shipping method. Once we receive your package, we will promptly process your return or exchange. Please be sure that your package is insured and prepaid. Sorry, we cannot accept COD returns. Free People Direct: Returns 30 Industrial Park Blvd Trenton, SC 29847 USA Your refund will be credited back in US Dollars at the current exchange rate.

Exchanges

We apologize but we are unable to process exchanges for orders shipping internationally. If you have received a defective or incorrect item, please contact customer service.

Gift Wrap

Let us take care of the wrapping! For a $4 charge, your item will be wrapped in hot pink tissue and placed in our muslin gift bag. Our cream colored bag is printed with a pink and teal boho design and has colorful yarn drawstring ties. Best of all, the bag can be used over and over again! We also offer a "Self Wrap" option. For a $3 charge, we will send you all of the fixings above for you to wrap the item yourself. (Kit includes 1 gift bag, tissue paper and stickers.) To have an item Gift Packaged, check the "Gift Services" option during checkout. (Some larger items cannot be gift wrapped.) Click here to view gift packaging.

Gift Cards (*E-Gift Cards)

Gift cards shipping internationally will be mailed via Federal Express International Priority. Please note that gift cards are shipped separately from other items.

Customer Service

Please contact us for assistance.

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