Delivery InformationJump to:
- Christmas Delivery
- Details and Exceptions
- Delivery Costs
- Furniture & Oversized Items
- International Shipping
- Delivery Status
Christmas DeliveryBack to Top
To ensure delivery by Thursday, December 24th, place your order by Thursday, December 17th by 11:59 pm GMT and read the Details and Exceptions information.
|UK Standard||Order by Thursday, December 17th, by 11:59 PM GMT|
No need to select UK Faster at checkout – we’ll take care of your upgrade so your order arrives in time!
Delivery by December 24th does not apply in the event of service interruptions or failures caused by events beyond the control of freepeople.com (including, for example, interruptions of our transportation systems or the services provided by our carriers).
Details and ExceptionsBack to Top
Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or holidays), however some orders will take 24-48 hours to process.
Items ordered together may not ship out on the same day, and occasionally, some items are temporarily out-of-stock. You will be alerted to any shipping delay on the Place Your Order page at the time of ordering. Should there be any other delay associated with your order; you will be notified within 10 days after placing your order.
For items to arrive by 24th December, orders must be placed by Thursday, December 17th by 11:59 pm GMT.
Delivery by December 24th does not apply in the event of service interruptions or failures caused by events beyond the control of freepeople.com/uk (including, for example, interruptions of our transportation systems or the services provided by our carriers).
While this time frame applies to the majority of our offerings, there are some exceptions. Certain large-scale items with indicated extended delivery times (for example, furniture) and other select items are not included. This will be indicated in the copy details of the item.
Delivery Costs Back to Top
Most orders will be dispatched within a day of ordering (we do not ship Saturdays, Sundays or Bank Holidays), however some orders will take 24-48 hours to process.
We deliver orders to Great Britain (England, Wales, Scotland and Northern Ireland).
|UK||Estimated Delivery Time||Under £75 GBP||Over £75 GBP|
|Standard Shipping||5-8 business days||£5 Flat Rate||FREE!|
|Faster Shipping||3-6 business days||£7 Flat Rate||£7 Flat Rate|
Standard shipping orders will be delivered with either Hermes or Aramex Couriers. Your Delivery Confirmation Email will tell you which carrier is handling your package and how you can track your package. Faster shipping will be delivered by DHL.
If you would like delivery outside of the regions listed above we deliver orders to more than 100 other countries. Click here to visit us at freepeople.com.
Furniture & Oversized Items Back to Top
We regret that we are unable to deliver furniture and oversized items outside of the contiguous US. If you would like to order furniture or an oversized item to a US address, please visit us at freepeople.com.
Delivery Status Back to Top
As soon as your order is dispatched we will send you an email with your tracking information. Information about any backordered or cancelled items will be included in a separate email. You may also view your order online by logging into your account and selecting "Order History."