款式: 32749814 颜色:
Ordered both - Issues with both!
Wellllll, I have to say that I am rather disappointed with these boots. I wanted to love them so so bad - so bad, that I ordered both colors. When I received my shipment, I opened the black pair first. I was VERY disappointed to see that they are not a deep shiny black - as they appear online (and frankly why I bought them), but a very textured (pebble texture at that) ashy colored black. The brown boots were just as pictured, but upon trying to put them on, the inner heel of the right boot collapsed inside the leather, completely ruining the right boot. I tried everything I could to get it back up, but it just collapsed again after retrying to pull the boot on...the third time I fixed the heel, I thought I would try another method, and I pulled the inner boot straps that are there to help you get them on, and the boot strap on the right boot ripped completely off, tearing the leather inside about 2 inches. Needless to say, I am sending the brown pair back, and I would REALLY like to send the black pair back as well, and I hope Free People will allow me to do this, as I wore them outside trying to get past the fact that they were just not at ALL how they appear online. I will say the overall quality is really nice. They are VERY heavy (another negative, however, as I was looking for lighter boots - more like the Joe's, Johnny's, Grandeur, Manchester's, etc)... For close to $900 for both pairs, I am VERY disappointed, and not happy with either pair. I hope Free People will consider making this right, as I will obviously be ordering more boots to replace the intentions I had for these two pairs...
Hi BriannaG, We're sorry to hear about your boots! Someone from our team will be in touch shortly. -Free People