款式: 35573260 颜色:
Smashed in shipping
well i was very excited about this hat and when i received it in was in a regular shipping bag and crushed and smashed. it lost all of its shape and looks like a scarecrow hat that has been run over by a truck. very disappointed in FP for not caring about the quality of shipping their products.
Hi ahasserd626, We're sorry to hear about this. Someone will reach out. - Free People
Cute hat but fell apart
This hat is so cute and is big enough to cover your shoulders but I only wore it once and then it feel apart. Free People is sending me a new one but I bought it for a trip and now I don't have a hat...bummer. I was hoping free people would have been a little more apologetic. It is going to take up to two weeks to get a new one and I still paid full price. Hopefully the next one does not fall apart!!
Hi katiekicey, We're sorry to hear about your hat. Someone from our team will be in touch. - Free People