款式: 36522373 颜色:
Poor Quality-Broken Handle
When I first received my Mini Mott, I was so excited. I chose the dusty blue color, which is true to the photo. It was the perfect size to carry all of my essentials. However, after only a handful of uses, the handle broke on one side and now my bag is completely useless. I am incredibly disappointed with my purchase. It is such a shame that the quality is so poor, because the bag is really chic. There is a photo attached.
Hi FPKristi, We're sorry to hear about your Mini Mott Crossbody! Someone from our team will be in touch soon. - Free People
Purse Handle Broke
I am an avid FP customer and am incredibly disappointed in the quality of this purse. I have been using the purse for less than a month and the handle has already broken, rendering the purse useless. I would not recommend purchasing, regardless of how cute it is. Very disappointed in my purchase.
Hi Sydneyshein, We're sorry to hear about your Mini Mott Crossbody! Someone from our team will reach out soon. - Free People
Color not as expected
The other reviewer is correct in that the mustard color purse looks way different than the pictures. Its more of a brownish-cognac/tan color than mustard. Pretty disappointing but the construction of the bag is five stars. Not the color deception
Not even close to picture
I don't understand how this bag is the same as the one in the picture. The color is completely different than in the photo, which is deceitful marketing. I guess I should've gone with the blue or black like the other reviewer suggested because this color is just plain unattractive and it makes me disappointed. I received this as a gift but picked the color myself based on the online photos, it's just totally off. This is the 4th time I have ordered something that looks totally different in person, not sure why I keep coming back but I think Free People needs to seriously consider how they display photos. Also the crossbody strap is not removable so you have to stuff it into the bag, not sure who thought that was smart constructio, but really it's the color that bothers me the most. I think it's time I look for a new indie/boho retailer because this just wasn't worth the money.