Help & Info

US Customers: Select Free Standard Shipping++ until Thursday, December 18 at 11:59 PM PST for delivery by Wednesday, December 24 to any US address that accepts UPS deliveries! Please see the Details and Exceptions section below for more information.
International Customers: Please order by Saturday, December 6 at 11:59 EST for delivery by Tuesday, December 24. Customers shipping to Australia and Canada may order through Wednesday, December 17 for holiday delivery.

Shipping Method & Address Location Order By Dates:
12/6 (by Midnight EST) - Alaska, Hawaii, & US Territories + APO/FPO/DPO Addresses
12/14 (by Midnight EST) - Select Beauty & Wellness, Select Electronics, FP MART, Vintage, Made to Order items, Select Food items
12/14 (by Midnight EST) - Collection Points
12/16 (by Midnight EST) - PO Boxes
12/17 (by Midnight EST) - Orders shipping to Australia and Canada
12/18 (by 11:59 PM PST) - US Standard Shipping ++
12/21 (by 11:59 PM PST) - US Express Shipping ++
12/23 (by 9 AM EST) - US Overnight Shipping ++

Delivery by December 24 does not apply in the event of service interruptions or failures caused by events beyond the control of freepeople.com (including, for example, interruptions of our transportation systems or the delivery services provided by our carriers).

++ Orders to addresses that cannot accept a UPS next day delivery are not guaranteed to arrive by December 24. Orders to the following locations are shipped via United States Postal Service and cannot be expedited: PO Boxes, Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, Marshall Islands, Samoa, APOs, FPOs, and DPOs. Express and Overnight shipping options are not available to these locations.

Please visit our Returns & Exchanges page for more information on our Holiday Return Policy.

USA - We're happy to offer Free Standard Shipping on US orders! See below for more information on shipping costs. Orders may ship in multiple packages.International Countries/Regions - Please see our International Shipping section below.Your order will ship with Standard Shipping unless you select an alternative. If you don't receive a shipping confirmation email right away, don't worry! We will deliver the items to you by the delivery date shown or within the date range provided at checkout. We may ship Saturdays, Sundays, or holidays. If your order requires additional information to fully process, we will be in touch by email.We ship orders to all US states and territories, APO/FPO addresses as well as more than 100 other countries and regions. For more information, visit the international shipping page. Orders shipped to PO boxes, APO/FPO, Alaska, Hawaii and US territories cannot be expedited.
Shipping Method Estimated Delivery Time Price
Standard Shipping on US Orders 5-8 business days FREE!
Express Shipping* 2-3 business days $10 USD
Express Shipping on app orders $150+ USD* 2-3 business days FREE!
Overnight Shipping* 1-2 business days $20 USD
If Standard Shipping is selected, your order may ship via a variety of carriers. Some UPS orders may be delivered by the Postal Service. Your Shipping Confirmation email will provide you with a tracking link.Express and Overnight Delivery Shipping - Orders placed after 1 PM EST will not ship until the next business day. Orders shipped to PO boxes, APO/FPO, Alaska, Hawaii and US territories cannot be expedited.

USA - Free Standard Shipping on US orders! Australia & Canada - Free Standard Shipping valid on orders over $100+ US Dollars. All other International countries/regions - Free Standard USPS International Shipping valid on orders over $150+ US Dollars.Any duties and taxes assessed by customs are the responsibility of the customer.Free Shipping applies to merchandise only. Taxes, Duties, Gift Cards and oversized shipping charges do not count toward the Free Shipping total.

FreePeople.com ships orders to over 100 countries and regions. See our International Shipping section for more info.

As soon as your order ships, you'll receive a shipping confirmation email that includes your tracking number. If you don't receive a shipping confirmation email right away, don't worry! We know the delivery date or date range provided at checkout and we'll be sure to deliver the items within that timeframe. We may ship Saturdays, Sundays, or holidays. If your order requires additional information to fully process, we will be in touch by email.You can check on the status of your order here!

Oversized home items will ship with a freight delivery service and will take 4-6 weeks for delivery. Our freight service will contact you directly to arrange a delivery time. Additional shipping may be added to the standard shipping costs of oversized home items and will be indicated during checkout. Express Ship methods are not available and we are not able to ship to international locations, U.S. territories, Alaska, Hawaii, P.O. boxes, APO/FPO addresses.