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Returns and Exchanges

USA Faster Refunds with Online Returns!

Print a pre-paid return SmartLabel® online for a faster refund and track your return back to us! A $5.95 credit will be deducted per returned package.

Click on Order Status to locate your order or sign into your account to start.

Once the return SmartLabel® is printed, we’ll send an email with your return tracking information. You can also reprint the label from the email. Make sure to check your junk and spam folders!

Once your return has been processed, we’ll send a Return Notification email. Please allow 1-3 business days for refunds to be received to your original form of payment once processed.

SmartLabel® can be used for all US addresses including APO/FPO addresses and US Territories. SmartLabel® can’t be used outside of the US or on oversized items. If located outside of the United States, please visit our international page.