E-gift cards and physical gift cards issued in pounds are redeemable online at freepeople.com/uk and in our UK Free People stores.

E-gift cards and physical gift cards issued in euros are redeemable online at freepeople.com/uk and in our Netherlands Free People store.

Gift cards can only be redeemed in the currency in which they are purchased. They cannot be used on FreePeople.com or in US or Canadian stores.

Gift cards purchased in pounds at our UK stores are redeemable online at freepeople.com/uk or in our UK Free People stores. We do not offer the purchase of physical gift cards online.

Gift cards purchased in euros at our Amsterdam store are redeemable online at freepeople.com/uk or in our Amsterdam Free People store. We do not offer the purchase of physical gift cards online.

To purchase a physical gift card, please visit a UK store.

If you would like to send a physical gift card in USD to someone located outside of the UK or NL, please visit our global website changing the UK (£) in the top right hand to US ($) or change your Shipping Country to the desired location under App Settings.

You may check the balance on your gift card by clicking here or calling us at 0203 219 8999 or 0800 012 1400.

Gift cards that are purchased through the freepeople.com/uk web site or any of our affiliate Free People stores are bearer documents. Freepeople.com/uk is unable to reissue gift cards that have been lost or stolen.