Gift Cards

Gift Card Redemption

eGift Cards and physical gift cards issued in pounds are redeemable online at and in our UK Free People store.

Gift Cards can only be redeemed in the currency in which they are purchased. They cannot be used on or in US or Canadian stores.

Physical Gift Cards

Gift Cards purchased in pounds at our King's Road location are redeemable online or in our King's Road store. We do not offer the purchase of physical gift cards online.

To purchase a physical gift card, please visit our location at 141 King's Road, London UK, SW3 4PW.

If you would like to send a physical gift card in USD to someone located outside of the UK, please visit our global website changing the UK (£) in the top right hand to US ($) or change your Shipping Country to the desired location under App Settings.

Gift Card Balance

You may check the balance on your gift card by clicking here or calling us at 0203 219 8999 or 0800 012 1400.

Lost Gift Cards

Gift Cards that are purchased through the web site or any of our affiliate Free People stores are bearer documents. is unable to reissue gift cards that have been lost or stolen.