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Gift Cards

About Gift Cards

A Free People gift card will be sure to make her smile! Gift Cards are available in amounts between £10 - £750.

Gift cards purchased on freepeople.com/uk can only be used online. They cannot be redeemed in our UK stores at this time.

If your gift card does not have a pin number, please contact our Customer Service team to place your order over the phone at 0800 012 1400.

Physical Gift Cards

We apologise but we are unable to deliver physical gift cards from our website to the UK. If you would like to send a gift card outside of the UK, please visit our global website by selecting United States flag from the country dropdown menu above (on desktop) or in the navigation (on mobile).

Please visit our UK store for a physical gift card. This can only be used in our UK store and not online.

Gift Card Redemption

freepeople.com/uk issued e-gift cards are redeemable online for web orders transacted in GBP shipping to the UK only. E-gift cards purchased online cannot be redeemed in our UK stores at this time.

They cannot be used on FreePeople.com through our catalogue or in any of our Free People stores.

If your gift card does not have a pin number, please contact our Customer Service team to place your order over the phone at 0800 012 1400.

To redeem a gift card for web site merchandise, select gift card as the payment method on the check out page, enter your gift card number and PIN (when applicable) to submit your order.

Store issued gift cards in GBP are redeemable in our UK store.

Gift Card Balance

You may check the balance on your gift card by emailing service@freepeople.com or calling us at 0203 219 8999 or 0800 012 1400.

Lost Gift Cards

Gift Cards that are purchased through the freepeople.com/uk web site or any of our affiliate Free People stores are bearer documents. freepeople.com/uk is unable to reissue gift cards that have been lost or stolen.