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Gift Cards

Physical Gift Cards

We apologise but we are unable to deliver physical gift cards to the UK. If you would like to send a gift card outside of the UK, please visit our global website by selecting United States from the country menu above (on desktop) or in the navigation (on mobile).

Gift Card Redemption issued e-gift cards are redeemable online for web orders transacted in GBP. E-gift cards purchased online cannot be redeemed in our UK stores at this time.

Please be aware that your Free People gift card can only be redeemed in the currency in which it was originally purchased. They cannot be used on through our catalogue or in any of our Free People stores.

To redeem a gift card for web site merchandise, select gift card as the payment method on the check out page, enter your gift card number and PIN (when applicable) and submit your order.

Store issued gift cards in GBP are redeemable in our UK store.

Gift Card Balance

You may check the balance on your gift card by clicking here or calling us at 0203 219 8999 or 0800 012 1400.

Lost Gift Cards

Gift Cards that are purchased through the web site or any of our affiliate Free People stores are bearer documents. is unable to reissue gift cards that have been lost or stolen.

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