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• Additional Shipping Information

• Free returns on UK orders
• Additional Returns Information

We accept returns for unworn, unwashed, and unaltered items purchased on freepeople.com. Items must be returned in original packaging with all tags attached and accompanied by an original sale receipt.

• Purchases made from 1/10/2026 to 24/12/2026: a refund will be issued to the original form of payment for returns received by 31/1/2027. If received after 31/1/2027, a Free People eGift card will be issued.
• Purchases made after 24/12/2026: a refund will be issued to the original form or payment. If returned after 30 days, a Free People eGift card will be issued. Items are eligible for return within 1 year of purchase.