As soon as your order ships, we will send you a Delivery Confirmation email with your tracking information. If you don't receive a Delivery Confirmation email right away, don't worry! We will deliver the items to you within the date range provided. Orders may ship in multiple packages.
We do not ship Saturdays, Sundays, or Bank Holidays. If your order requires additional information to fully process, we will be in touch by email.
We deliver orders to Great Britain (England, Wales, Scotland and Northern Ireland).
Standard shipping orders will be delivered with either Hermes, Royal Mail, or Aramex Couriers. Your Delivery Confirmation Email will tell you which carrier is handling your package and how you can track your package. Faster shipping will be delivered by DHL.
As soon as your order is dispatched we will send you an email with your tracking information. Information about any backordered or cancelled items will be included in a separate email. You may also view your order online here.
We regret that we are unable to deliver furniture and oversized items outside of the contiguous US. If you would like to order furniture or an oversized item to a US address, please visit us at freepeople.com.
A customer service agent is online and available to chat.