• Free Standard Shipping to US, Australia, Canada orders over $100
• Free Standard Shipping on all US app orders → Download the app!
• Additional US Shipping Information
• International Shipping Information

In-Store Pickup

Most items will be available within 24 hours. We'll send you an email once your items are ready for pick-up! Available for US and Canadian locations only.

• Free returns on US orders
• Free exchanges on US orders 30 days from delivery
• Additional US Returns + Exchange Information
• International Returns Information

We accept returns for unworn, unwashed, and unaltered items purchased on freepeople.com. Items must be returned in original packaging with all tags attached and accompanied by an original sale receipt.

• Purchases made from 10/1/2026 to 12/24/2026: a refund will be issued to the original form of payment for returns received by 1/31/2027. If received after 1/31/2027, a Free People eGift card will be issued.
• Purchases made after 12/24/2026: a refund will be issued to the original form or payment. If returned after 30 days, a Free People eGift card will be issued. Items are eligible for return within 1 year of purchase.