($) Sign In My Hearts

Shipping Information

Holiday Shipping

To ensure delivery by Saturday, December 24th, locate the country you’re shipping to below and read the Details and Exceptions information.

United States:

The upgrade’s on us! Need your order by December 24th? Choose Standard Shipping by Thursday, December 22nd by 11:59 pm EST and we’ll get your order to any US domestic address that can accept a UPS delivery. See the Details and Exceptions section below for more information.

No need to select Express or Overnight at checkout – we’ll take care of your upgrade so your order arrives in time!

Ship MethodOrder by Date
Standard ShippingOrder by Thursday, December 22nd by 11:59 pm EST
PO Boxes/Alaska/HawaiiOrder by Sunday, December 18th by 11:59 pm EST
APO/FPO/US TerritoriesOrder by Thursday, December 8th by 11:59 pm EST

Delivery by December 24th does not apply in the event of service interruptions or failures caused by events beyond the control of freepeople.com (including, for example, interruptions of our transportation systems or the services provided by our carriers).

Orders to addresses that cannot accept a UPS next day delivery are not guaranteed to arrive by December 24th. Orders to the following locations are shipped via United States Postal Service: PO Boxes, Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, Marshall Islands, Samoa, APOs, and FPOs. Express and Overnight shipping options are not available to these locations.

Canada:

To ensure delivery by December 24th, choose Standard Shipping – Prepaid Duty Fees or USPS Priority Mail – Duties Due on Delivery by Friday, December 16th at 11:59pm EST. See the Details and Exceptions section below for more information.

No need to select Express at checkout – we’ll take care of your upgrade so your order arrives in time!

Ship MethodOrder by Date
Standard -Prepaid Duty FeesOrder by Friday, December 16th at 11:59pm EST
USPS Priority Mail -Duties Due on DeliveryOrder by Friday, December 16th at 11:59pm EST

Delivery by December 24th does not apply in the event of service interruptions or failures caused by events beyond the control of freepeople.com (including, for example, interruptions of our transportation systems or the services provided by our carriers).

Australia:

To ensure delivery by December 24th, choose Standard Shipping by day Saturday, December 17th 2:59 pm AEDT/ Friday, December 16th at 11:59pm EST. See the Details and Exceptions section below for more information.

No need to select Express at checkout – we’ll take care of your upgrade so your order arrives in time!

Ship MethodOrder by Date
Standard ShippingOrder by Saturday, December 17th at 2:59 pm AEDT

Delivery by December 24th does not apply in the event of service interruptions or failures caused by events beyond the control of freepeople.com (including, for example, interruptions of our transportation systems or the services provided by our carriers).

All Other International Countries:

To ensure delivery by December 24th, choose USPS Express International by Tuesday, December 13th at 11:59 pm EST. See the Details and Exceptions section below for more information. Click here for the full list of countries we ship to.

Ship MethodOrder by Date
USPS Express InternationalOrder by Tuesday, December 13th at 11:59 pm EST

Delivery by December 24th does not apply in the event of service interruptions or failures caused by events beyond the control of freepeople.com (including, for example, interruptions of our transportation systems or the services provided by our carriers).

UK:

Please visit us at freepeople.com/uk and place your order by Friday, December 16th, by 11:59 PM GMT.

Holiday Shipping Details and Exceptions:

Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or holidays), however some orders will take 24-48 hours to process.

Items ordered together may not ship out on the same day, and occasionally, some items are temporarily out-of-stock. You will be alerted to any shipping delay on the Place Your Order page at the time of ordering. Should there be any other delay associated with your order; you will be notified within 10 days after placing your order.

Delivery by December 24th does not apply in the event of service interruptions or failures caused by events beyond the control of freepeople.com (including, for example, interruptions of our transportation systems or the services provided by our carriers).

While this time frame applies to the majority of our offerings, there are some exceptions. Certain large-scale items with indicated extended delivery times (for example, furniture) and other select items are not included. This will be indicated in the product’s details.

US: Orders to addresses that cannot accept a UPS next day delivery are not guaranteed to arrive by December 24th.

Shipping Costs

We're happy to offer Free Standard Shipping on orders over $100 USD! For orders under $100 USD see shipping costs below. Orders may ship in multiple packages.

Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or holidays), however some orders will take 24-48 hours to process. Your order will be shipped via Standard Shipping unless you select an alternative.

We ship orders to all US states and territories, APO/FPO addresses as well as more than 100 other countries. For more information, visit the international shipping page. Orders shipped to PO boxes, APO/FPO, Alaska, Hawaii and US territories cannot be expedited.

Shipping MethodEstimated Delivery TimePrice
Standard Shipping orders over $100 USD5-7 business daysFREE!
Standard Shipping orders under $100 USD5-7 business days$7.95 USD
Express Shipping*2-3 business days$10 USD
Overnight Shipping*1-2 business days$20 USD

If Standard Shipping is selected, your order may ship via a variety of carriers. Some UPS orders may be delivered by the Postal Service. Your Shipping Confirmation email will provide you with a tracking link.

*Express and Overnight Delivery Shipping - Orders placed after 1 PM EST will not ship until the next business day.

Furniture & Oversized Items

Oversized home items will ship with a freight delivery service and will take 4-6 weeks for delivery. Our freight service will contact you directly to arrange a delivery time. Additional shipping may be added to the standard shipping costs of oversized home items and will be indicated during checkout. Express Ship methods are not available and we are not able to ship to international locations, U.S. territories, Alaska, Hawaii, P.O. boxes, APO/FPO addresses.

International Shipping

FreePeople.com ships orders to over 100 countries. See our International Shipping section for more info.

Shipping Status

You will receive an e-mail informing you that the order has shipped. The email will include a tracking number. Information about any backordered or cancelled items will be included in a separate email. You can also check the status of your order by logging into My Account. Click on "Order History" to review order status and to obtain a tracking number.

Free Shipping Info

USA, Australia, and Canada - Free Standard Shipping valid on orders over $100+ US Dollars.

All other International countries - Free USPS Express International Shipping valid on orders over $150+ US Dollars.

Any duties and taxes assessed by customs are the responsibility of the customer.

Free Shipping applies to merchandise only. Taxes, Duties, Gift Cards and oversized shipping charges do not count toward the Free Shipping total.