Questions? Contact Us
Questions? Our Customer Service team is happy to help. You can also find many of the answers you’re looking for with just a click of a button.
See All Help & Info Topics to find helpful information ASAP.
Chat
FP Chat 🌼 can help you check on the status of your order, provide Return details, and more!
You can text us at 800-309-1500 -- or click on the “text us” link below -- to chat with a support agent via text message / SMS. Message and data rates may apply. Text messaging may not be available via all carriers.
You can text us at 800-309-1500 -- or click on the “text us” link below -- to chat with a support agent via text message / SMS. Message and data rates may apply. Text messaging may not be available via all carriers.
Social
Have a quick question about an item or want specific info about your order? Like @FreePeople on Facebook or follow us on Twitter. Send us a DM and we’ll get back to you ASAP. Please include your name, order number, and email address for a faster response!
Phone
Give us a call at 800.309.1500. We’re available Monday-Friday from 8AM-10PM EST and Saturday-Sunday 8AM-9PM EST. Please use our chat link above if you need to reach us after hours.